In today’s business, it takes the efforts of an entire team to create an environment whereby you develop that positive experience for clients who do business with you. I recently heard a motivating speech from Michael ‘Pinball’ Clemons, a man of unquestionable character and spirit who is renounced for his achievements on the football field. He said,
“A hero lifts other people up”
– I believe that a group of people can only be a team if it comprises heroes. One thing that inspires me at Impact Group is how each person complements one another’s skills and personalities. The team is continually pitching in, offering feedback and encouragement to keep those creative juices flowing, lauding positive achievements as well as giving constructive criticisms, and together scheming new plans and ideas for clients. It’s about being passionate, showing you care, and that you’re driven to stay a step ahead to look after others (clients) needs even before they really know what they want.
Hence my point, if it sounds like I’m preaching at you, it’s because I’m your biggest cheerleader!